Shipping policy
Thank you for choosing us for your shopping needs. We strive to ensure a smooth and efficient shipping process for all our customers.
For non-customized items, we typically ship within 1-3 business days from the date of order placement. Your order will be processed promptly, and you will receive a shipping confirmation email with a tracking number once your package is on its way.
For items that require preparation and approval of digital proofs or if you've requested samples of our vinyl, shipping may take longer pending your approval. The production time depends on the complexity of the project. We'll keep you informed about the progress and estimated shipping date.
We use standard carriers for shipping unless otherwise noted. You can expect to receive your package within the standard delivery timeframe for your location. If you require urgent delivery, rush delivery options are available for an additional fee. Please contact us to discuss your specific needs, and we'll make every effort to accommodate you.
International orders may be subject to customs duties, import taxes, or fees charged by the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. Pines & Pixels Studio has no control over these charges and cannot predict what they may be. We recommend checking with your local customs office before ordering.
Thank you for your understanding and patience. If you have any questions or concerns regarding shipping, feel free to reach out to us. We're here to assist you every step of the way.